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Enterprise Product Manager - Business Mobility

Full-time Kenya, KE
Posted 3 hours, 11 minutes ago 9 views 0 applications

Job Description

Education

  • Bachelor’s degree in Information Technology, Telecommunications, Computer Science, Engineering, or Business Administration
  • Master’s degree or MBA is an advantage
  • Experience in telecom product management with strong experience in prepaid/postpaid mobility, pricing, commercial strategy and multi-country operations.
  • Experience in product lifecycle management
  • Exposure to telecommunications or digital services industry preferred
  • Broad technical knowledge of managed GSM networks, 4G and 5G protocols
  • Strong communications skills, particularly related to articulating product strategy and commercial solution to both internal and customer management and decision makers. 

Product Strategy & Planning

  • Define regional prepaid and postpaid product strategy and 3-year roadmap.
  • Identify market opportunities through market research, competitive analysis, and customer feedback.
  • Define product roadmaps and prioritize product initiatives
  • Coordinate with Network, IT and Digital teams to deliver new capabilities (eSIM, 5G slicing, roaming, Ecare, Spam detection, bundles).
  • Drive lifecycle management from ideation to retirement

Product Development & Lifecycle Management

  • Lead product launch, GTM and sales enablement
  • Lead the end-to-end lifecycle of Business mobility products from concept to launch and post-launch optimization.
  • Define product requirements, specifications, and service features.
  • Collaborate with IT, Network and technical teams to ensure successful product development and deployment
  • Standardize products across 14 operating companies while allowing local regulatory flexibility.
  • Monitor product KPIs (GA, REC, ARPU, usage, churn, NPS, EBITDA).

Market & Customer Insights

  • Benchmark competition and identify new market opportunities
  • Conduct market analysis to identify emerging technologies and customer needs.
  • Gather customer feedback to improve product performance and usability.
  • Monitor competitor offerings and industry trends.

Commercial Management

  • Own pricing, packaging, business cases and profitability.
  • Define pricing strategies and revenue models for Business Mobility products.
  • Support sales teams with product positioning, proposals, and technical presentations.
  • Develop go-to-market strategies and product launch plans.

Stakeholder Collaboration

  • Work closely with internal teams such as IT, CX, Network, sales, marketing, finance, and SCM
  • Coordinate with external vendors, partners, and technology providers for mobile devices Ensure alignment
  • between technical capabilities and business objectives

Performance Monitoring

  • Track product performance, revenue, and customer adoption.
  • Analyze KPIs and implement product improvements.
  • Manage product lifecycle updates including upgrades, enhancements, or retirement.
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