Senior Relationship Manager - Fast Moving Consumer Goods (FMCG)
KCB Group
Job Description
<p>Key Responsibilities</p><ul style="padding-left: 24px;"><li><p style="margin-bottom: 4.6pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Implement the FMCG Business Segment Portfolio strategy in line with the overall KCB Group Strategy. </span></span></p></li><li><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Deliver on Annual Business Growth Targets: Revenue, Fees and Commissions, Balance sheet and Customer number growth.</span></span></li><li><p style="margin-bottom: 4.6pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Execute client deals in line with developed strategic client plans. </span></span></p></li><li><p style="line-height: 148%; margin-bottom: 1.15pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 148%;">Executes sales growth tactics and targets in collaboration with business partners</span></span></p></li><li><p style="margin-bottom: 4.6pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Champion the delivery of consistent, seamless and trusted customer service to ensure customer retention and loyalty.</span></span></p></li><li><p style="margin-bottom: 4.6pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Personally maintain and deepen client relationships at the appropriate level and foster long-term client interest. </span></span></p></li><li><p style="margin-bottom: 4.6pt; margin-right: 0in; margin-top: 0in;"><span style="color: black; font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Relationship Management of Key Regional Customers and Stakeholders. </span></span><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 148%;">(e.g. Sectors, Product Management teams, Bancassurance, Capital and any other business partners). </span></span></p></li><li><p style="margin-bottom: 4.5pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Monitor daily referrals to ensure that client facilities are managed within the parameters set by the Bank </span></span></p></li><li><p style="margin-bottom: 3.45pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Exercising discretion regarding account conduct based on a close knowledge and understanding of client activities </span></span></p></li><li><p style="margin-bottom: 4.6pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 107%;">Ensure timely submission of quality credit proposals in conformity with the Credit Policy guidelines and requirements. </span></span></p></li><li><p style="line-height: 148%; margin-bottom: 1.1pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 148%;">Maintain the quality of assigned portfolio within stipulated Non-Performing Loans (NPL) and Portfolio at Risk (PAR) parameters. </span></span></p><p style="line-height: 148%; margin-bottom: 1.1pt; margin-right: 0in; margin-top: 0in;"> </p></li></ul><p style="line-height: 148%; margin-bottom: 1.1pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="font-size: 12pt; line-height: 148%;"><strong>Education and Experience</strong></span></span></p><ul style="padding-left: 48px;"><li><p style="line-height: 99%; margin-bottom: 5.25pt; margin-right: 0in; margin-top: 0in;"><span style="color: black; font-family: Arial, sans-serif;"><span style="font-size: 11pt; line-height: 107%;">University Degree from a recognized institution.</span></span></p></li><li><p style="line-height: 99%; margin-bottom: 5.25pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 99%;">Seven (7) years’ banking experience in the Financial/banking sector,</span></span></p></li><li><p style="line-height: 99%; margin-bottom: 5.25pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 99%;">5 years Corporate Relationship Management </span></span><span style="background-color: yellow; font-family: Arial, sans-serif;"><span style="line-height: 99%;">within FMCG</span></span><span style="font-family: Arial, sans-serif;"><span style="line-height: 99%;">/Manufacturing/Agribusiness</span></span></p></li><li><p style="margin-bottom: 1.65pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;">5 years Credit and Financial Analysis </span></span></p></li><li><p style="margin-bottom: 1.75pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;">5 years Client Portfolio Management </span></span></p></li><li><p style="margin-bottom: 1.65pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;">Knowledge of Trade and Transaction Banking products </span></span></p></li><li><p style="margin-bottom: 1.65pt; margin-right: 0in; margin-top: 0in;"><span style="background-color: yellow; font-family: Arial, sans-serif;"><span style="line-height: 107%;">Deep understanding of FMCG/</span></span><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;"> Manufacturing/Agribusiness</span></span><span style="background-color: yellow; font-family: Arial, sans-serif;"><span style="line-height: 107%;"> value chains</span></span></p></li><li><p style="margin-bottom: 1.65pt; margin-right: 0in; margin-top: 0in;"><span style="background-color: yellow; font-family: Arial, sans-serif;"><span style="line-height: 107%;">Deep sector knowledge of FMCG</span></span><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;"> Manufacturing/Agribusiness sectors</span></span><span style="background-color: yellow; font-family: Arial, sans-serif;"><span style="line-height: 107%;"> including emerging trends, threats and opportunities.</span></span></p></li><li><p style="margin-bottom: 1.65pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;">Digital Savvy and Computer literacy </span></span></p></li><li><p style="margin-bottom: 1.75pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;">Entrepreneurial and Commercial thinking </span></span></p></li><li><p style="margin-bottom: 1.6pt; margin-right: 0in; margin-top: 0in;"><span style="font-family: Arial, sans-serif;"><span style="line-height: 107%;">Excellent research, analytical, and problem-solving skills. </span></span></p></li><li><p style="margin-bottom: 1.6pt; margin-right: 0in; margin-top: 0in;"><span style="color: black; font-family: Arial, sans-serif;"><span style="font-size: 11pt; line-height: 107%;">Integrity & courage to challenge actions within various business units and the status quo. </span></span></p></li></ul>
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